Privacy Policy – Voltus Electric, Plumbing & HVAC

Last Updated: 26-November-2025

Voltus Electric, Plumbing & HVAC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (voltuselectric.com) or interact with us through SMS or other communication channels. By using our website or opting in to receive SMS messages, you agree to the practices described in this policy.

1. Introduction

This Privacy Policy outlines how Voltus Electric, Plumbing & HVAC collects, uses, shares, and protects your information. Our goal is to ensure transparency and maintain the highest standards of data protection and user trust.

2. Data Collection

We may collect the following types of information:

Personal Information: Name, phone number, email address, physical address, and any information you provide through forms, service requests, or communication.
Usage Data: Information about your interaction with our website, including IP address, browser type, device information, and pages visited.
SMS Consent Information: Phone numbers and opt-in records when you choose to receive SMS communications from us.

3. Data Use

The information we collect may be used for:

Appointment reminders
Service updates and follow-ups
Billing inquiries
Scheduling and confirmations
Responding to customer questions
Improving our services, website, and communication
Ensuring regulatory compliance

4. Data Sharing

We do not sell or share your personal information with third parties for marketing purposes.

As required by TCR regulations, we state:

“Mobile Opt-In, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.”

We may share your data only in the following cases:

With service providers who help us operate our business (e.g., payment processors, scheduling platforms).
When required by law, subpoena, or government request.
To protect the safety, rights, or property of our customers or company.

5. User Rights

You have the following rights regarding your personal data:

Access to your personal information
Correction or updating of inaccurate information
Request deletion of your data
Opting out of data collection methods such as SMS or cookies

To exercise your rights, contact us at:

Email: support@voltuselectric.com
Phone: 281-674-4090

6. Data Protection

We implement strict security measures to protect your information, including:

Secure data storage
Encryption where applicable
Firewall and network protection
Updated technologies for safe data handling
Restricted access to sensitive data

Despite these measures, no method of transmission or storage is 100% secure.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to:

Improve website performance
Personalize user experience
Analyze site traffic
Remember user preferences

Users can control cookie settings in their browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies and practices. Voltus Electric, Plumbing & HVAC is not responsible for the privacy practices or content of such third-party sites.

9. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, contact us at:

Voltus Electric, Plumbing & HVAC
📞 281-674-4090
📧 support@voltuselectric.com
🌐 voltuselectric.com

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date. Your continued use of our site or services indicates your acceptance of the updated policy.